Privacy Policy

The votique privacy policy

Effective Date: 18 April 2025

Welcome to The Votique! Your trust matters to us — and so does your data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

If you have questions, reach out to us anytime at business@thevotique.com.

1. INFORMATION WE COLLECT

a. Information You Provide to Us

We collect personal details you give us when:

Signing up for an account
Joining contests, polls, or events
Contacting our support team
Subscribing to our communications

This may include:

Name, email, phone number
Username & password
Location (if enabled)
Marketing preferences

We don’t collect sensitive information like your financial records, medical data, or biometric info.

b. Information Collected Automatically

When you use The Votique, we automatically capture:

IP address and browser type
Device model and OS
Language preference
Usage stats and activity logs
Referring URLs

This helps us maintain platform performance, detect misuse, and improve user experience.

c. Cookies & Tracking Tools

We use cookies and similar tools (e.g. pixels, beacons) to:

Keep you logged in
Remember your preferences
Analyze site traffic
Deliver more relevant content

You can disable cookies via browser settings, but some features might not work as intended.

d. Social Login (if enabled)

If you use Google, Facebook, or another social provider to log in, we may receive public profile data, such as:

Name
Email
Profile photo

You can manage permissions within your social media account settings.

2. HOW WE USE YOUR INFORMATION

We only use your information for purposes that are relevant, respectful, and legal. These include:

Creating and managing your account
Enabling participation in contests or votes
Sending platform updates and service notifications
Delivering optional marketing offers (with your consent)
Analyzing usage trends and platform performance
Preventing fraud or misuse
Complying with legal obligations

3. WHO WE SHARE INFORMATION WITH

We do not sell or trade your personal data. However, we may share your information with:

Trusted vendors (e.g. payment processors, hosting providers, analytics platforms)
Campaign organizers, if you actively participate in their contests or events
Regulators or law enforcement, if required to comply with legal obligations
Business successors, if ownership or control of The Votique changes due to acquisition or merger

4. DATA RETENTION

We retain your data only as long as needed for the purpose it was collected. Generally:

Account data is retained until you delete your account
Contest participation data is stored for up to 12 months for audit purposes
Backup data may be stored for longer in secure archives

We’ll securely delete or anonymize data when it’s no longer needed.

5. DATA SECURITY

We apply best-practice encryption, firewalls, and access control to keep your data safe. However, no system is 100% immune from threats. We encourage you to:

Use a strong, unique password
Avoid sharing login credentials
Report suspicious activity to us immediately

6. YOUR PRIVACY RIGHTS

Depending on your location, you may have the right to:

Access your data
Correct inaccurate info
Delete your account
Withdraw marketing consent
Object to certain types of processing

To request any of the above, email business@thevotique.com and we’ll respond within 30 days.

7. CHILDREN’S PRIVACY

The Votique is not meant for users under 18 years old. If we discover a user is underage, we’ll remove the account and delete any personal data collected.

8. THIRD-PARTY SERVICES & LINKS

Our platform may link to or use services operated by third parties (e.g. payment gateways, external ticketing systems, analytics tools). These providers have their own privacy policies and responsibilities. Please review their policies before using their services.

9. MARKETING COMMUNICATIONS

We only send promotional emails if you’ve opted in. You can unsubscribe at any time by:

Clicking the unsubscribe link in the email
Emailing us at business@thevotique.com

You may still receive essential service notifications.

10. INTERNATIONAL DATA TRANSFERS

Our servers may be located in or accessed from different countries. If your data is transferred outside your country, we take appropriate safeguards to ensure it remains protected under applicable data protection laws.

11. POLICY UPDATES

We may revise this Privacy Policy from time to time. Significant changes will be communicated via email or in-app notifications. The latest version will always be available at www.thevotique.com/privacy.

12. CONTACT US

Questions, concerns, or feedback?

Email: business@thevotique.com

Kuala Lumpur, Malaysia